HEAD LIBRARIAN: Good morning. You'd like to volunteer for the children's section. Is that right?
TESSA: Yes. I spoke to you on the phone yesterday.
HEAD LIBRARIAN: That's right. Tessa, isn't it?
TESSA: Yes. Tessa Bridges.
HEAD LIBRARIAN: Thank you for coming in today, Tessa. Before we discuss what a volunteer does in the library, I'll need to get some details from you.
TESSA: No problem. What would you like to know?
HEAD LIBRARIAN: Where do you live, Tessa?
TESSA: I still live with my family in Northwood. 51 Matthew Drive.
HEAD LIBRARIAN: 1M A T H E W, Mathew Drive.
TESSA: 1Actually, there are two t's, m a, double t, h e w.
HEAD LIBRARIAN: Oh, thank you. And the postcode for Northwood is?
TESSA: Oh, 2I'm still confused about that. It used to be 2614, which of course I still remember, but the post office has recently changed it to 4126.
HEAD LIBRARIAN: 2So 4126. Now you're a university student, aren't you?
TESSA: Not exactly. I go to Northwood Polytechnic. I'm in my final year.
HEAD LIBRARIAN: In your final year. 3So what are you studying? I mean, your main subject.
TESSA: 3Oh, I'm majoring in creative writing.
HEAD LIBRARIAN: And are you enjoying that?
TESSA: Very much so. I love it. When I graduate, I want to write children's books.
HEAD LIBRARIAN: That's great. Now I can see why you're keen to volunteer at the library. We're always grateful for the extra help, but I still have to ask you some more questions about your previous experience.
TESSA: That's fine. But I haven't had a full time paid job yet.
HEAD LIBRARIAN: Not to worry. Part time work or voluntary work gives you the experience most employers are looking for.
TESSA: 4Well, to start with, when I was 16, I had a babysitting job.
HEAD LIBRARIAN: 4And who did you work for?
TESSA: 4Oh, just family friends.
HEAD LIBRARIAN: 4How long did you babysit for family friends?
TESSA: 4Oh, about two years, on and off.
HEAD LIBRARIAN: After those two years were up, what did you do then?
TESSA: Well, 5I was still working as a babysitter on the occasional evening and weekend when I became a peer tutor at school. I did that for one year, my last year at senior high.
HEAD LIBRARIAN: And what does being a peer tutor involve?
TESSA: Mostly, it means staying behind after school one or two afternoons a week to help fellow students in the subject that they're having difficulty with.
HEAD LIBRARIAN: And what subject did you tutor in?
TESSA: English, actually.
HEAD LIBRARIAN: I see. Do you have any other experience?
TESSA: 6I worked at the Ace Sports Academy as a tennis coach, but that was only for about twelve weeks over the summer before I enrolled at the Polytechnic.
HEAD LIBRARIAN: So you're good at sports?
TESSA: Not everything. Just tennis.
HEAD LIBRARIAN: And are you currently working?
TESSA: Yes. Well, unpaid work, that is. I'm a volunteer at the local hospital where I visit sick children who would otherwise not have any visitors.
HEAD LIBRARIAN: Well, it certainly seems as if you like children.
TESSA: Yes. I do.
HEAD LIBRARIAN: Well, Tessa, what I need to know now is what your schedule is like so that we can fit you into the roster here. 7Can I assume that you're not able to work Monday to Friday during office hours?
TESSA: 7Right. I'm very busy with lectures, workshops, and assignments during the week.
HEAD LIBRARIAN: 8How about weeknights? Say five to seven in the evening. That's a very busy time in the children's section.
TESSA: 8Well, I couldn't commit to more than three evenings a week. And even then, it would depend on my schedule.
HEAD LIBRARIAN: Yes. I understand. If possible, we could make arrangements a week in advance. Would that help?
TESSA: Yes. That might work.
HEAD LIBRARIAN: 9Are weekends okay?
TESSA: 9Well, Sundays are out. Actually, only every other Sunday because that's when I'm usually needed at the hospital. But I'm free on Saturday afternoons.
HEAD LIBRARIAN: Alright. We could roster you for the odd weekend then. 10What about school holidays?
TESSA: 10Definitely. No problem whatsoever. I don't have any other commitments during the holidays.
HEAD LIBRARIAN: That's good to hear. We have droves of children here in the holidays as you can imagine. Thank you. Well, Tessa, we'll send you a letter of appointment in the mail, and we look forward to having you join us as a volunteer.
TESSA: Thanks very much.
HEAD LIBRARIAN: Now as for your duties That is the end of part one. You now have one minute to check your answers to part one.