Employee: Great countryside holidays. Jax speaking. Can I help you?
Customer: Yes. I hope so. I've heard that your travel agency provides holidays in the countryside.
Employee: That's right. We've specialized in countryside holidays with many years of experience, so we can ensure that we provide perfect holidays with several destinations.
Customer: That's great. My husband and I are planning a countryside holiday with the whole family, and I'm calling just for the accommodation.
Employee: Okay. Where are you going to spend your holiday? There are some excellent accommodations on our list in different destinations.
Customer: 1Well, last year, we spent our holiday in the southern part of the city, but this time, we'd like to live in the northeast. I have a friend who's just returned and had great fun there.
Employee: Okay. And what about the time of your holiday?
Customer: 2It'll be the first week of September, which we think will be off peak travel time. At peak season, the attractions are always crowded with people, and hotels or restaurants might overcharge you, so we try to avoid that.
Employee: Yes. Arranging your holiday during off peak time is wise as you can enjoy the attractions and facilities better.
Customer: That's right.
Employee: Then how long are you going to stay?
Customer: 3Our holiday will last three days, and we will stay there for a weekend.
Employee: Okay. That's the location and time of the holiday. Then let's turn to the accommodation itself. Do you have any particular requirements for housing?
Customer: Yes. 4The first priority we've considered is, of course, a quiet environment so that both young and old can have good rest during our stay.
Employee: No problem.
Customer: 5Then we'd prefer a cottage on a good beach where my children can play with great fun. My little daughter loves collecting shells and building sandcastles.
Employee: Okay. I'll take that down. A seaside cottage is excellent. It also means secluded nights and fresh sea air.
Customer: Right. Oh, another thing is I'm kind of a foodie, and whenever I visit a new place, I'm always desperate to try the local cuisine. 6So if possible, I'd prefer a good restaurant not far away from where we live.
Employee: No problem. Tasting the local cuisine is one of the delights of the holiday.
Employee: Then what about the actual room? Are there any other requirements?
Customer: Our family has five members, so we'll need a cottage with three living rooms and a separate bathroom with a shower.
Employee: Okay. Three living rooms and a separate bathroom with a shower.
Customer: Oh, another important thing is my father got his backache last week, and climbing stairs might cause trouble. I'm concerned that he might not recover from it during our holiday, so there shouldn't be any stairs in the cottage, I'm afraid.
Employee: No stairs. Okay. I've taken that down. Do you need a balcony?
Customer: Actually, it's not necessary for us. 7But if possible, we need a garden, you know, where the children can play.
Employee: No problem. Several cottages cater to your need.
Customer: Great. Well, that's all our needs for the accommodation.
Employee: Okay. I've written down all the details, and I'll contact you as soon as I find the one which can satisfy your needs.
Customer: Thank you.
Employee: I'll need your personal details. What's your surname?
Customer: 8Cheffins. That's c h e, f f, i n s.
Employee: Okay, missus Cheffins.
Customer: 9And my telephone number is 0192477285.
Employee: Alright. Before we finish, I'd like to know where you heard about us. Did your friend tell you?
Customer: Actually, not. 10I saw the ads of your travel agency in a magazine called Countryside Living.
Employee: I see. That's a popular magazine.
Customer: Yes. Thank you very much.
Employee: My pleasure, missus Cheffins. Bye.