VOL 4 Test 3 - Home Care Cleaning Agency

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Questions 1-4

Complete the notes below. Write NO MORE THAN TWO WORDS for each answer.

House Details

  • Customer referred by: friend
  • Location: in the 1
  • Type of cleaning: regular

    Rooms:

  • two 2 bedrooms (third bedroom used as 3)

  • kitchen/diner

  • 4

  • family room
  • two bathrooms

Questions 5-7

Choose the correct letter, A, B or C.

5Which extra service does the agency agree to provide?

A.

B.

C.

6What will be cleaned more thoroughly every three months?

A.

B.

C.

7The woman would like the cleaners to

A.

B.

C.

Questions 8-10

Complete the notes below. Write ONE WORD AND/OR A NUMBER for each answer.

Customer Details

  • Name: Rose Kelly
  • Address: 48 8 Road, Mount Eden
  • Day of job: 9
  • Time: 9.30 am
  • Cost per hour: $25
  • Maximum length of job: 10