VOL 5 Test 4 - Bakewell Travel Chave de Respostas e Explicações de Audição IELTS

Travel Agent: Hello, Bakewell Travel. How can I help?

Sarah Carter: Oh, hello. My name's Sarah Carter. I wonder if you could tell me about the price of plane tickets to Dubai.

Travel Agent: Our computers are down, so what I can do is take some details about you and your travel plans. Then, when everything's OK again, I can call you back. All right?

Sarah Carter: OK, then.

Travel Agent: So, some details first. Your name was Sarah Carter, wasn't it?

Sarah Carter: That's right.

Travel Agent: And can I take a contact phone number?

Sarah Carter: 107 958 847 222.

Travel Agent: Now, I'll probably need to get back to you on this. Shall I call you back tomorrow morning?

Sarah Carter: 2Oh, I work on Wednesdays. Can you call me back on Thursday before 12?

Travel Agent: Fine. OK, so, Mrs Carter, how many tickets will you need?

Sarah Carter: Three adults and four children.

Travel Agent: 3So, seven altogether. Are all the children under the age of 14?

Sarah Carter: They are, yes.

Travel Agent: Which date do you wish to travel on?

Sarah Carter: Well, we definitely need to be there for the 24th. 4So, if we leave the UK on the 22nd, we'll have time to recover on the 23rd.

Travel Agent: So, the 22nd of October?

Sarah Carter: Not this month. Next month, November.

Travel Agent: Right. And I assume these are return tickets?

Sarah Carter: Yes, we want to fly back on the Tuesday. Is that the 25th or the 26th?

Travel Agent: It's the 25th. So, it's going to be a short holiday.

Sarah Carter: 5We're going to a wedding. We're not going for a holiday.

Travel Agent: Oh, that's nice. Now, do any travellers have any special requirements? You know, special assistance with mobility and that sort of thing?

Sarah Carter: 6Oh, well, actually, yes. My son's allergic to cheese. It makes him really, really ill.

Travel Agent: Fine. So, as soon as I can, I'll look into finding some tickets for you.

Travel Agent: Now, I wonder if I could just ask you a couple of questions as part of our market research. Would you be happy to do that?

Sarah Carter: Will this take long?

Travel Agent: Just a couple of minutes. That's all.

Sarah Carter: OK.

Travel Agent: So, how many foreign visits have you made in the last 12 months?

Sarah Carter: About six, I suppose.

Travel Agent: And where was your last foreign trip?

Sarah Carter: Well, I was in Egypt in May. 7And most recently, India.

Travel Agent: Oh, nice. Yes, I'm off for some IT training in Bangalore next month, actually. And was that a vacation?

Sarah Carter: I'd love to go back there for a holiday, but 8it was for business this time.

Travel Agent: And I presume you use the Internet?

Sarah Carter: I do, yes.

Travel Agent: And so you've seen our website?

Sarah Carter: Yes, I had a look this morning, actually.

Travel Agent: Well, we had it redesigned a month ago and we're keen to get feedback on how our customers find it. So...

Sarah Carter: Oh, right. OK. Well, I have to say I found it 9terribly slow, so I just gave up and thought I'd give you a call.

Travel Agent: Well, I'm sorry to hear that. But yes, it does happen sometimes. Would it be OK for us to email you with any promotional offers?

Sarah Carter: I suppose so. Well, OK. My address is carter.s at 10speedtech.com.

Travel Agent: Is that S-P-E-E-D-T-E-C-H?

Sarah Carter: Yes.

Travel Agent: That's great. And can I ask how you found out about Bakewell Travel?

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VOL 5 Test 4 - Bakewell Travel

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Bakewell Travel: Customer Booking Request Form

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