Answers For [C14T2] - Total health clinic

CARL: Hi, come and take a seat.

JULIE: Thank you.

CARL: My name's Carl Rogers and I'm one of the doctors here at the Total Health Clinic. So I understand this is your first visit to the clinic?

JULIE: Yes, it is.

CARL: OK, well I hope you'll be very happy with the service you receive here. So if it's alright with you I'll take a few details to help me give you the best possible service.

JULIE: Sure.

CARL: So can I check first of all that we have the correct personal details for you? So your full name is Julie Anne (Example) Garcia?

JULIE: That's correct.

CARL: Perfect. And can I have a contact phone number?

JULIE: 1It's 219 442 9785.

CARL: OK, and then can I just check that we have the correct date of birth?

JULIE: 2October tenth, 1992.

CARL: Oh, I actually have 1991, I'll just correct that now. Right, so that's all good. Now I just need just a few more personal details ... do you have an occupation, either full-time or part-time?

JULIE: Yes, I work full-time in Esterhazy's -- you know, the restaurant chain. 3I started off as a waitress there a few years ago and I'm a manager now.

CARL: Oh I know them, yeah, they're down on 114th Street, aren't they?

JULIE: That's right.

CARL: Yeah, I've been there a few times. I just love their salads.

JULIE: That's good to hear.

CARL: Right, so one more thing I need to know before we talk about why you're here, Julie, and that's the name of your insurance company.

JULIE: 4It's Cawley Life Insurance, that's C-A-W-L-E-Y.

CARL: Excellent, thank you so much.

CARL: Now Julie, let's look at how we can help you. So tell me a little about what brought you here today.

JULIE: 5Well, I've been getting a pain in my knee, the left one. Not very serious at first, but it's gotten worse, so I thought I ought to see someone about it.

CARL: That's certainly the right decision. So how long have you been aware of this pain? Is it just a few days, or is it longer than that?

JULIE: Longer. 6It's been worse for the last couple of days, but it's three weeks since I first noticed it. It came on quite gradually though, so I kind of ignored it at first.

CARL: And have you taken any medication yourself, or treated it in anyway?

JULIE: Yeah, I've been taking medication to deal with the pain. Tylenol, and that works OK for a few hours. But I don't like to keep taking it.

CARL: OK. And what about heat treatment? Have you tried applying heat at all?

JULIE: No, but I have been using ice on it for the last few days.

CARL: And does that seem to help the pain at all?

JULIE: A little, yes.

CARL: Good. Now you look as if you're quite fit normally?

JULIE: I am, yes.

CARL: So do you do any sport on a regular basis?

JULIE: 7Yes, I play a lot of tennis. I belong to a club so I go there a lot. I'm quite competitive so I enjoy that side of it as well as the exercise. But I haven't gone since this started.

CARL: Sure. And do you do any other types of exercise?

JULIE: Yeah, I sometimes do a little swimming, but usually just when I'm on vacation. 8But normally I go running a few times a week, maybe three or four times.

CARL: Hmm. So your legs are getting quite a pounding. But you haven't had any problems up to now?

JULIE: 9No, not with my legs. I did have an accident last year when I slipped and hurt my shoulder, but that's better now.

CARL: Excellent. And do you have any allergies?

JULIE: No, none that I'm aware of.

CARL: And do you take any medication on a regular basis?

JULIE: 10Well, I take vitamins but that's all. I'm generally very healthy.

CARL: OK, well let's have a closer look and see what might be causing this problem. If you can just get up ...