Answers For Sarah's Health And Fitness Club

A: Hi - can I help you?

B: Hello - yes, um, is your club taking on new members at the moment?

A: Oh yes - we're always interested in taking on new members. Just give me a moment and I'll get an application form. Right - here we are. So - let' start with your name.

B: It's Harry.

A: OK - and your surname?

B: It's Symonds.

A: Is that like Simon with an 's'?

B: 1No, um, it's S-Y-M-O-N-D-S. Most people find it rather difficult to spell.

A: I see - it has a silent D. I gues a lot of people miss that. (pause) Now let me see - can you tell me when you were born?

B: Yes certainly - the 11th of December.

A: 2Thanks - and the year?

B: 21996.

A: OK good. ow - are you thinking of becoming a full-time member?

B: Er, probably not. What kind of memberships do you have?

A: Well, we also have off-peak membership which is between 9 and 12 in the morning and 2 and 5 in the afternoon ... and then we do have a weekend membership.

B: So a weekend membership is just Saturday and Sunday?

A: Yes, that's right.

B: 3OK - well that's not going to work for me. It looks like I'll have to be full-time. I'm afraid off-peak membership won't do as I'm not free at those times and I don't just want to be restricted to weekends.

A: OK. I'll make a note of that. [pause] Right - we have several facilities at the club including a gym, a swimming pool, tennis and squash courts. What activities are you planning on doing?

B: Well, do you have badminton?

A: Yes we do.

B: And table tennis?

A: I'm afraid not - well not at the moment anyway.

B: 4Oh - OK. Well I'm also very keen on swimming so I'm glad you have a pool. I'll certainly be doing a lot of that.

A: OK - I've got that. Will you be using the gym?

B: No - I'm not interested in that.

A: OK. So just let me work out what the cost will be ... Yes - that comes to 450 pounds for the year. 5You can choose to pay annually for the full year or monthly. It's up to you.

B: Oh, I'd prefer to pay regularly in small amounts, rather than have a large amount to pay in one go, if that's OK?

A: Sure - that's fine. Right, I've got the most important details for now.

[pause]

A: So - I'd just like to ask you a few questions about your lifestyle if that's OK with you?

B: Yes that's fine.

A: Um, do you do any regular exercise at the moment?

B: Yes I do a bit.

A: Good - and what do you do?

B: 6Well every few days I go jogging.

A: Yes - that's good. How long do you go for?

B: Well it varies. I guess it depends on how energetic I'm feeling.

A: Yes of course. Every little bit helps. Um, do you have any injuries at the moment?

B: Well, I did break a bone in my foot playing football a long time ago but that's all healed up now. 7But, in the last few days I've realised I have a bad ankle. I think I must have injured it last week and it's a bit sore now. But apart from that I'm fine.

A: Right - I guess you might need to rest it for a few days to let it recover.

B: Yes I will.

A: So - let me just ask you what you want to achieve by joining the club. Do you have any targets or goals?

B: 8Well I suppose my main aim is to build up my fitness level. Is that the kind of thing you mean?

A: Yes - that's fine. All the activities you're going to be doing should certainly help you with that.

B: OK.

A: And could you tell me what you do for a living?

B: Well - I was a student up until recently.

A: OK - so what are you doing at the moment?

B: 9Well - I'm a charity worker.

A: Oh that's fine. I'll write that down. OK - nearly done. One last question - can I ask how you heard about the club? Did you see it advertised or did you go to our website for example?

B:10 Well I've been looking for a health club for a while and I asked my friends for suggestions but they weren't much help. And then I was listening to the radio and your club was mentioned, so I thought - I'll go along and see what it's like.

A: Great - well we look forward to having you as a member.