Health club customer research

Example

Answer

Name:

Selina Thompson

Occupation:

1

Age group:

2

Type of membership:

3

Length of membership:

4 years

Why joined:

Recommended by a 5 

Visits to club per month:

Eight (on an average)

Facility used most:

6 

Facility not used (If any):

Tennis courts

(because reluctant to 7 )

Suggestions for improvements:

Have more 8 

Install 9  in the gym.

Open 10  later at weekends.