Complete the notes below. Write ONE WORD ONLY for each answer.
DIFFERENCES BETWEEN INDIVIDUALS IN THE WORKPLACE
Individuals bring different:
- Ideas
- 1
- learning experiences
Work behaviour differences are due to:
- personality
- 2
Effects of diversity on companies:
- Advantage: diversity develops
- 3
- Disadvantage: diversity can cause conflict
Questions 4-7: Choose the correct letter, A, B or C.
4Janice thinks that employers should encourage workers who are
A.
B.
C.
5Janice suggests that managers may find it difficult to
A.
B.
C.
6Janice believes employers should look for job applicants who
A.
B.
C.
7Janice believes managers should
A.
B.
C.
Complete the sentences below. Write ONE WORD ONLY for each answer.
- All managers need to understand their employees and recognize their company’s 8 .
- When managing change, increasing the company’s 9 may be more important than employee satisfaction.
- During periods of change, managers may have to cope with increased amounts of 10 .