JANICE: |
Hello ... Flagstone. |
JON: |
Oh hello; is that Flagstone Properties? |
JANICE: |
Yes, that's right. Flagstone here. How can I help you? |
JON: |
Hello. I’m ringing just to make enquiries about renting a house. My name’s Jon Anderson. |
JANICE: |
Yes, Mr Anderson. What sort of thing were you looking for? |
JON: |
Two-bedroomed house with garden. |
JANICE: |
1Well. .. yes, sir, that shouldn’t be any problem ... just to let you know that our main areas, the main areas we deal with, are the city centre itself... |
JON: |
City center ... uh-huh. |
JANICE: |
And the north suburbs. |
JON: |
Oh well... we were most interested in the Northern areas actually. |
JANICE: |
Right... yes... What sort of price were you thinking of? |
JON: |
Well... could you give me some ideas? |
JANICE: |
Certainly. 2It really ranges from £250 per month. |
JON: |
Only £250? |
JANICE: |
3Yes, to about £500 depending on a number of different factors. |
JON: |
What does it depend on? |
JANICE: |
Well, obviously the quality of the area. And then whether there’s a garden. |
JON: |
Well, as I said, we’d want a garden. |
JANICE: |
And a garage pushes up the price. |
JON: |
Right... Well, we wouldn’t necessarily need one. I think about £350 a month would be our limit. |
JANICE: |
OK. Well... would you like to have a look at a couple of properties, sir? |
JON: |
Yes, that’d be great. |
JANICE: |
Looking at our files ... I think we’ve got two which might suit you ... |
JON: |
Hang on. I’ll just get a pen. Right. |
JANICE: |
4OK. Well, there’s one on West Park Road which is £325 a month. |
JON: |
Are the bills included? |
JANICE: |
5Well, that one just includes the water bill. |
JON: |
OK, right. |
JANICE: |
6And the second house is on Tithe Road. I’ll just spell that for you ... OK? |
JON: |
T-I-T-H-E Road. |
JANICE: |
Got that. And how much is that one? |
JON: |
6That’s £380. |
JANICE: |
380. Is that including water? |
JON: |
6No, I’m afraid not, but it does include the telephone rental. |
JANICE: |
Oh well, that’s not too bad then. So, ... |
JANICE: |
So, when would you be available to see them? |
JON: |
Well, I’ll be in town next week... say... Thursday? |
JANICE: |
No, I’m sorry we don’t have any availability for Thursday. 7How about Wednesday afternoon? |
JON: |
7OK. That’s fine. Would 5.00 be OK? |
JANICE: |
Yes, fine. 5.00 it is. Just come to the Flagstone Offices. |
JON: |
Oh, before I forget. What sort of things do I need to get done... to rent with you? |
JANICE: |
Well, the most important thing is a letter from your bank... |
JON: |
No problem... |
JANICE: |
8And then a reference letter from your employer. |
JON: |
Yes, that’s OK. |
JANICE: |
9Great, and then we would need you to give 2 weeks’ notice of moving in... |
JON: |
10Right... 2 weeks’ notice. And what about a deposit? |
JANICE: |
10That’s one month’s rent, whatever the amount is. |
JON: |
OK. One month. Is that it? |
JANICE: |
No, sorry, one more... you will have to pay for the contract. |
JON: |
Oh yes. I’d forgotten about that. OK, fine. So I’ll start arranging those, and I’ll... |
JANICE: |
... I’ll see you next week. |
JON: |
Yes. Thanks very much. Bye. |
JANICE: |
Goodbye. |
Example |
Answer |
Name of agent: |
Flagstone |
Areas dealt with: |
1 (the city | city) center, north suburbs |
Rent: |
from £2 (250) to about £3 (500) a month |
Depends on: |
the area |
|
availability of (a) garden garage |
Properties available: |
West Park Road |
|
rent £4 (325) a month |
|
including 5 (the water | water bill) |
|
Tithe Road |
|
rent £380 a month |
|
including 6 (the telephone rental | telephone rental) |
Viewing arrangements: |
meet at office on 7 (Wednesday | Wednesday afternoon) at 5.00 pm |
Need: |
letter from bank |
|
reference from 8 (your employer | employer) |
Must: |
give 9 (2 weeks’) notice of moving in |
|
give deposit of 10 (one month’s | 1 month’s) pay for contract |