Complete the notes below. Write ONE WORD ONLY for each answer.
Conflict at workConflict mostly consists of behaviour in the general category of 1. Often a result of people wanting to prove their 2 Also caused by differences in 3 between people ‘4’ conflicts: people more concerned about own team than about company Conflict-related stress can cause 5 that may last for months Chief Executives (CEOs) Many have both 6 and anxiety May not like to have their decisions questioned There may be conflict between people who have different 7 Other managers A structure that is more 8 may create a feeling of uncertainly about who staff should report to. Minimising conflict Bosses need to try hard to gain 9 Someone from outside the company may be given the role of 10 in order to resolve conflicts. |