Answers For Placing an order

Recorded message: Thank you for calling Millennium Office Supplies. If you would like to place an order, please press one. Your call has been placed in a queue. A customer service operator will be with you shortly.

Woman: Gina speaking. How can I help you?

Man: Oh, hello -- I'd like to order some stationery, please.

Woman: And who am I speaking to?

Man: John Carter.

Woman: Right -- can I just confirm your account number and the name of your company, John?

Man: Sure! The account number is 16-9-2-4 double 1

Woman: Six nine two four one one. Right, and you're from 'Rainbow Computers?'

Man: No. The company is 2Rainbow Communications.

Woman: Oh, OK, I'll just fix that on the system communications. And what would you like to order, John?

Man: Envelopes. We need a box of A4 -- that is, normal size envelopes.

Woman: White, yellow or vanilla?

Man: 3We'll have the plain white please -- but the ones with the little windows.

Woman: OK. One box -- A4 -- white -- just the one box, was it?

Man: Uhm, on second thoughts 4make that two boxes. We go through heaps of envelopes. As a matter of interest. Are they made from recycled paper?

Woman: No. You can't get white recycled paper. The recycled ones are grey and they're more expensive actually.

Man: Right -- we'll stick to white then.

Woman: Something else, John?

Man: Yes, we need some coloured photocopy paper. What colours do you have?

Woman: We've got purple, light blue, blue, light green -- whatever you want, pretty much. There are 500 sheets to the pack.

Man: Let's see... we're going to need a lot of blue paper for our new price lists 6so can you give us ten packs, please. 5Make sure it's the light blue though.

Woman: Ten packs of the light blue. Anything else that we can help you with?

Man: Let me think, what else do we need? I'm sure there was something else.

Woman: Pens, paper clips, fax paper, computer supplies, office furniture?

Man: Oh, yes! We need 7floppy disks -- do you have those nice coloured ones?

Woman: Yes, but they're a bit more expensive than the black ones.

Man: That's alright. I'm not paying, anyway!

Woman: Right. Floppy disks. And what about diaries for next year? We've got them in stock already and it's a good idea to order early.

Man: No --- I think we're alright for diaries but something we do need is one of those big wall calendars --- you know, one that shows the whole year at a glance. Do you stock those?

Woman: We certainly do.

Man: OK -- 8can you include a wall calendar then, with the other stuff. Just make sure it's got the whole year on the one side.

Woman: Sure -- and do you have a copy of our new catalogue?

Man: 9No, I don't, but could you send one?

Woman: Yes! I'll pop one in with the order. You'll find it a lot easier to remember what you need if you have our catalogue in front of you next time.

Man: Yes, good idea. And when can you deliver this?

Woman: Should be with you tomorrow morning.

Man: 10Can you make sure that it's not after 11:30 AM because I have to go out at 12 there's only myself here on Fridays.

Woman: Fine -- I'll make a note on the delivery docket that they should deliver 10before half past eleven. Thanks very much.

Man: Thanks.